A WhatsApp-first AI CRM built for India's MSMEs. It captures, remembers and converts every customer chat — as simple as WhatsApp itself, in the owner's own language.
MSMEs in India — the world's largest SMB base
WhatsApp users in India — its No.1 market
of Indian SMB owners run their business on WhatsApp
Indian businesses on the WhatsApp Business app
of MSMEs use any CRM today — a wide-open seat
per marketing message — India's cheapest channel
Source: Ministry of MSME · Meta · DataReportal · industry estimates, 2026
Everything runs out of the box — switch on, and the system starts selling.
The owner's job: tap approve. avCRM handles the rest — in their language, on their phone.
The owner picks a business type — the right playbook goes live in minutes.
One owner, one phone, no missed leads.
Solo owners
The first step off a personal number.
Small teams
Busy shops with staff and repeat customers.
Multi-branch
Chains, clinics and growing D2C brands.
BFSI & large chains
Brands needing custom AI.
Positioning vs Interakt, AiSensy & Wati, 2026
more conversions
less support load
retention rate
first response
to positive ROI
WhatsApp open rate vs 20% email